Refund policy

We have a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@anchoredinink.com. Once your return is accepted, we’ll provide a return authorization number and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at hello@anchoredinink.com.

Damaged Product
If your order arrives damaged, please contact us within 7 days of delivery at hello@anchoredink.com with a photo of the damaged item and packaging. We'll resolve the issue promptly.

Exceptions | Personalized and custom items are final sale. Because these items are made specifically for you, including names on journal covers, custom photo stationery stickers, and custom orders, they cannot be returned or exchanged.

Refunds
We will notify you once we’ve received your return. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.